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Autonomous analytics & intelligence

Smart BI, Data Analytics and Visualization for Telcos

Panorama is the world-leader in data analytics and AI based visualization for telecos. Necto, Panorama’s telecom specific solution, integrates AI and ML technologies to provide modern self-service analytics with out-of-the-box data models, reports, dashboards, predictive and prescriptive insights. Panorama is pre-integrated to Amdocs systems and transforms CSP’s data into actionable insights that boost revenues, increase LTV, and streamline processes such as Churn Prediction, Smart Targeting, Concept to Market Acceleration and Lead to Cash Optimization. Panorama Necto is successfully deployed at multiple carriers worldwide, enabling their digital transformation with analytics on digital care, personalization, B2B, IoT, and data monetization..

  • Reduce churn
  • Expedited new customer time to value
  • Information reach across organization
  • Reduce manual work around data visualization and BI
Use cases
  • Subscriber analytics: Discover what prompts new subscribers to join, what causes suspensions and what causes churn
  • Billing, Revenues & ARPU: Understand most profitable plans and packages to drive higher ARPU
  • Order management analytics: Monitor and analyze all aspects of the order decomposition process
  • Collections management analysis: Analyze all steps taken to collect overdue debts, payment arrangements and collection accounts’ statuses
  • Churn prediction analysis: Use AI to pinpoint who might churn and how likely it is to happen
  • Lead to cash optimization: Consolidated view of subscribers from lead until customer retention
  • Call Center/Case Management, Billing & ordering allowing faster decisions through better management overview