Automated Service Point
Cellomat is a completely automated, end-to-end service for smartphone repair, drop-off with on-the-spot replacement, online purchase pick up, upgrade, and recycling. The Cellomat ecosystem is comprised of a self-service app, self-service station, and value-added services.
Cellomat can be set up anywhere the footprint allows, whether in retails stores, mass transit stations, and anywhere else. It is available 24/7, enabling consumer engagement anywhere, anytime.
- Customer service costs
- Cost & time required to repair mobile device
- Customer satisfaction and NPS
- Decrease churn through game-changing service
- Brand engagement & Customer experience
- Expand the SPs service portfolio with game-changing mobile device repair, upgrade, recycle services
- Have a presence where previously not possible
- Drive new revenue generation through additional volume of repair
- Deliver personalized customer engagement through automated self-service station