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Multi-channel customer interaction platform

CommBox (formally BumpYard) is a robust omnichannel platform powered by AI for all customer communications. Provide a complete omnichannel experience to your customers through their channel of choice, may it be via WhatsApp, SMS, chat, social media, email, video, voice, and more! All communications are handled effectively through one smart inbox.

KPIs
  • Representatives capacity is doubled
  • Customer satisfaction
  • Call volume
  • Sales channels
Use cases
  • Social channels: Facebook, YouTube, Twitter and Instagram
  • Messaging services: WhatsApp, live chats
  • Email and SMS
  • Customer service App and Website contact forms
https://www.commbox.io/