Customer-facing process digitization and optimization
No-code customer experience platform for the digital future
EasySend transforms paperwork-based processes in insurance, banking, and financial services into engaging digital journeys that your customers will love, and so will your operations team!
The no-code EasySend platform makes it quick and simple to transform manual documents - and paperwork-based processes - into user-friendly, beautifully designed digital journeys available on any device.
All EasySend processes:
- Are optimized for multi-channel / multi-platform use (iOS, Android, all laptop browsers)
- Can seamlessly integrate with any data management system
- Enable fast time to market of new digital products in days, not months
- IMPROVE end-user experience by simplifying the process & enabling multi-channel accessibility
- STREAMLINE operational efficiency & reduce customer engagement costs by virtually eliminating forms with missing/mistaken/unclear information while seamlessly integrating with the appropriate company data management system;
- CREATE innovative new products & services and/or convert to digital processes within days instead of months!
- Time to market reduced from months to weeks
- 15% reduction in labor costs
- 2 days reduction in claims processing times
- 20% reduction in outbound service calls
- 15% increase in form completion rates
- Customer onboarding
- Customer renewal
- Claim submission
- Change of personal details
- Authorization form
- Deposit form
- Power of attorney form
- Contract change request form
- And more!