Motivation at Your Fingertips
Enerjoy’s innovative solution uses artificial intelligence and human psychology to understand employees’ behavior and characteristics. It automatically interacts with employees in multiple personalized modes, generates motivation, satisfaction, self-efficacy and helps lead them to peak performance, driven by the business goal. By providing unique challenges, adapted to each employee’s drives and abilities, while considering the business goals, the platform drives them to maximize their potential, increase their satisfaction, and help them perform better. All this is done automatically, in real time, with or without contact center management supervision.
- Boost contact center productivity in accordance with business goals
- Increase sales
- Increase employees’ satisfaction and motivation
- Boost agent motivation and performance using tailored personal gamified challenges
- Drive team performance, sustain the excitement of active participation in the long run
- Empower managers by providing visibility to employees’ drivers, performance analytics and recommendations