Paykey

PayKey puts the customer relationship and sales channels back into the hands of Telcos. With PayKey, Telcos can offer their customers the ability to initiate and complete a range of services, including credit top-up and transfer, balance check, promotions, chat bot engagement, and more, from within any mobile app, including all social and messaging applications. By providing a telecom branded button on the smartphone keyboard, PayKey takes all friction out of the user experience, and serves as the ultimate channel to drive new revenue growth, to deliver fully digital customer service, and to increase customer engagement and thus loyalty

References

KPIs

• Increase customer engagement and loyalty
• Increase conversion ratio, by streamline sales channels into one button
• Strategic driver for market growth and increase retention of millenial users

Use cases

From within the keyboard users are able to:

• Top Up Credit
• P2P Transfer
• Promotion Notification
• Mobile Content
• Chatbot

Everything that is available within the app today can be brought into the keyboard