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Data-driven solutions for wireless retail stores

Statflo is a retail engagement program that activates staff during slow times, gamifies the sales experience and fosters a path to purchase through one-one-one clienteling. Their unique workflow drives more personal, localized conversations with high-value customers that result in an in-store appointment or purchase more than 20% of the time. Currently deployed into major technology retailers and the physical stores of a dozen Tier 1 wireless carriers (including their dealers).

References
KPIs
  • Call volume
  • Upsells
  • NPS
  • Gross profit per store
Use cases
  • Tools to coach and reward staff who reduce churn, upsell customers or build relationships
  • Turn idle time in retail into customer time – Uncover relevant opportunities when the day gets slow
  • Data-driven promotions – Auto-assigns accounts for your local channel to manage, maximizing earning potential and building a loyal customer base
  • Enables operators to launch OEM-sponsored, hyper-local campaigns
https://www.statflo.com/