Digital customer communication incorporating interactive bills and notifications
Striata provides digital communication solutions that create exceptional customer experiences.
We replace boring bills that add no value to the customer, with highly interactive bills (iBills) designed to allow easy viewing of complex billing data and swift payment, using any device.
Our iBills include: payment integration, dispute functionality, drill-down viewing of complex data, consolidation of data from multiple data streams, integration with CRM and chat systems, and are designed for both mobile and PC.
- Improve customer experience
- Drive customer engagement
- Increase in paperless adoption
- Reduce communication costs
- Get faster payments - 57% of consumers pay within the first week
- Interactive bill presentment and payment
- Secure, interactive digital documents
- Consolidation of separate bill streams (fixed, mobile, broadband) into one customer statement
- Automated transactional communications – e.g. reminders and payment notifications